Chi-no: 토마토 Daily 학습 메일 (5월 18일)

2010년 5월 18일 화요일

토마토 Daily 학습 메일 (5월 18일)

Questions 1-5 refer to the following invoice and email.

Interconnect Telecommunications

Date:	9/13/2010
Customer name:	Mr. Horace Belford
Customer Number:	908009
Contract Type:	Full Package
Billing Period:	8/5/2010—9/4/2010
Standard Charge:	$55.95
Additional Charges:	$22.03 (+61 4001 9876) 8/8/2010 $16.04 (+44 1209 8800) 8/19/2010 $5.23 (+44 1209 8800) 8/19/2010
Total Amount Due:	$99.25
Due by:	9/25/2010

If you have any questions about the charges and services listed on this bill, don't hesitate to
contact Interconnect Telecommunications by phone, fax or email.

From: Horace Belford
To: Billing, Interconnect Telecommunications
Re: August Bill
Sent: 10:02 am

Hello,
I recently received my first bill from your company after signing up for a new plan last month, and
I'm a little confused about some of the charges listed on it. I was under the impression that since
I opted for the most expensive monthly plan, I would be entitled to make unlimited local and
international calls, as well as send as many text messages as I like. However, it appears that I
have been charged for calling my friends in Australia and England. Can you please clarify for me
the rules of my particular cell phone plan?

Secondly, I'm confused about how to actually make the payment. Do I have to go into an
Interconnect Telecommunications outlet and pay in person, or can I set up a direct debit from my
bank account? The second option would of course be far simpler for me, so I hope it is feasible.

I look forward to hearing back from you.

Thanks,
Horace Belford

What happened on August 19?

(A) Mr. Belford made two calls to the same overseas number.
(B) Mr. Belford received his first bill from Interconnect Telecommunications.
(C) Mr. Belford switched over to a new cell phone plan.
(D) Mr. Belford arranged a direct debit from his bank account.

When did Mr. Belford first become an Interconnect Telecommunications customer?

(A) August 5
(B) August 8
(C) August 19
(D) September 4

What is the main purpose of Mr. Belford's email?

(A) To request a change in his service
(B) To confirm payment of an outstanding bill
(C) To complain about the company's billing process
(D) To make some inquiries about his bill

What can be inferred about the Full Package cell phone plan?

(A) It is designed for budget-conscious consumers.
(B) It does not include free international calls.
(C) It is also available in Australia and England.
(D) It costs $99.25 every month.

The word feasible in paragraph 2, line 3 of the email is closest in meaning to

(A) optional
(B) convenient
(C) prospective
(D) possible

I have to drop off my son at a piano lesson.

나는 아들을 피아노 수업에 데려다줘야한다.

Although _______ of compliance with international standards is a requirement in certain areas, it should be a by-product of fundamental aims of quality improvement.